Applications can only be submitted by email. Kindly submit your application to the email address provided in the job advertisement.
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#Your Role in a Nutshell:
Looking for a dynamic, empathetic, and results-driven sales and support specialist. The Sales and Customer support Specialist plays a crucial role in driving the platform's growth by engaging with potential students and parents, providing excellent customer service, and supporting current students and parents with their needs. This role involves a combination of sales, customer support, and administrative tasks to ensure a seamless experience for all stakeholders.
# Your Key Responsibilities:
Sales:
- Engage with prospective students and parents to understand their needs and provide information about programs and offerings.
- Conduct virtual tours and presentations to showcase the company's unique value proposition.
- Follow up with leads through phone calls, emails, and other communication channels to convert inquiries into enrollments.
- Achieve and exceed enrollment targets and sales goals.
Customer Support:
- Provide prompt and courteous assistance to current students and parents regarding their inquiries and concerns.
- Resolve issues related to enrollment, tuition payments, and technical support.
- Maintain accurate records of interactions with students and parents in the CRM system.
- Ensure a high level of customer satisfaction by delivering exceptional service.
Administrative Tasks:
- Assist in the preparation and distribution of marketing materials and enrollment packages.
- Schedule and coordinate virtual meetings and events for prospective and current students.
- Collaborate with other departments to ensure smooth operations and communication.
- Perform other administrative duties as assigned by the Sales Manager.
# Qualifications:
- A bachelor’s degree in Business, Marketing, Education, or a related field is preferred. Also proven experience in sales, customer service, or a related role.
- Experience with email marketing and automation.
- Strong organizational and multitasking abilities.
- Proficiency in using CRM systems and other sales tools (Hubspot, Chatbox).
- Ability to work independently and as part of a team.
- Excellent communication skills in both Arabic and English.
# What we offer:
- A flexible, remote working environment.
- The opportunity to be part of an innovative and growing startup.
- A supportive team that values collaboration, creativity, and growth.
- Competitive salary based on experience and qualifications.
# Working Conditions
- This is a completely remote position.
- Part-time or full-time role, depending on your preference.
- You will be part of an international team.
- You will report to the Sales Manager.
# Who we areSahlah offers accredited online education for elementary, middle, and high school students, blending academic excellence with Islamic teachings. Our interactive programs and skilled teachers provide a comprehensive curriculum, including Quran and Arabic studies, ensuring students excel in both academics and faith.
# Are you interested?
That would be great! Please send us your CV and Cover Letter to: mohamed.alkafafy@sahlah.net , explaining why you think you are a good fit. Please apply before Monday, Aug 26, 2024. If your application is shortlisted, our recruiter will invite you for an initial phone interview.
Additionally, if you have any more questions, just let me know and I will be pleased to help.
Job Types: Full-time, Part-time
Pay: From $300.00 per month
Expected hours: No less than 20 per week
Benefits:
Shift:
Work Location: Remote
