Technical Product Mgr / Customer Success (Rotational ) - DigitalMain Inc. Features Remote, Flexible (1099) SaaS Sales Positions

Sorry, this role is no longer open.

Back to Open Job Listings

  • Company: 
    DigitalMain Inc.
    Compensation (if public)
    $30,000 - $50,000 a year
    Sales Geographic Territory
    Average Deal Size $ MRR/ARR
    ICPs to Target
    Company HQ
    Inbound Leads?
    Possible Equity?
    Date Published
    June 5, 2024

Position Details

.Product Mgmt Focus:

  • Define and propose key product features for B2B SaaS GenAI product based on market and customer inputs, competitive positioning, and specific customer requirements
  • Establishes a basic understanding of existing product mgmt., development, release processes, technology product strategy, and roadmap
  • Perform ad-hoc assignments that assist in the development of product strategy and roadmap
  • Actively research customer issue trends, competitive landscape, and industry-specific applicability of product solution.
  • Collaborates closely with engineering teams in key feature Test Case Definition, Evaluation and Acceptance and certification

Customer Success Focus:

  • Onboarding and Implementation: Guiding customers through the onboarding process, conducting kickoff calls, ensuring proper setup and configurations, providing training resources, and tracking milestones.
  • Driving Adoption and Value Realization: Establishing customer goals, creating success plans, educating on product capabilities, providing best practices, tracking usage analytics, conducting regular reviews, and identifying expansion opportunities.
  • Customer Retention Monitoring renewal dates, surveying satisfaction, mitigating risks, presenting business cases for renewal, negotiating contracts, and analyzing reasons for churn.
  • Customer Advocacy and Expansion: Requesting referrals, testimonials, and case studies, supporting customers as references, identifying upsell/cross-sell opportunities, maintaining engagement, and developing expansion proposals.

Minimum Requirements:

  • Bachelor's degree or equivalent in computer science, engineering, or related field of study; or MBA or advanced degree in computer science or engineering preferred
  • 1- 3 years solid B2B product/service/platform roadmap ownership
  • Experience in Software as a Service (SaaS) market, products, and domains
  • Strong business aptitude with digital marketing techniques and B2B environment
  • Exceptional presentation and writing skills, with emphasis on clarity and simplicity
  • Highly creative with the ability to rapidly innovate and originate ideas
  • Ability to take ownership of assigned projects and bring them to completion
  • A passion for delivering a great customer experience and product-led growth (PLG)
  • Project management and excellent communication skills
  • Desire to work in a startup, the passion to deeply understand issues and provide solutions
  • Entrepreneurial spirit to create and drive projects

Great opportunity to be associated with a innovative company that plays in in bleeding-edge technology for B2B, SaaS, GenAI/NLP/AI-Agents for Sales, Marketing,CS

Flexibility for remote/hybrid work option

Opportunity to develop deep expertise around Sales/Marketing/Customer Success Business domains

Expanding knowledge around GenAI/LLM/RAG/NLP field is advancing in solving B2B problems across the enterprise.

Engagement at senior-levels and drive break-through thinking in an open and embracing environment

Job Type: Part-time

Pay: $30,000.00 - $50,000.00 per year


  • Dental insurance
  • Health insurance
  • Paid time off

Experience level:

  • 2 years
  • 4 years


  • Monday to Friday


  • Bachelor's (Preferred)

Work Location: Remote

Company Details

Sound like you?

Submit an application.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Sound like you?
This Job is Listed on one of our partner sites.
Apply Now

Create a SaaS Sales Profile

Are you a SaaS Sales pro looking for flexible, remote work? Get matched with SaaS Companies looking for outsourced sales and marketing help
Sign up for Job Alerts
Want to be alerted to new part time SaaS Sales job openings?
Thank you! You are subscribed to SaaS Sales Job Alerts
Oops! Something went wrong while submitting the form.
By signing up you agree to our Terms & Conditions